This website is for the sole purpose of selecting and managing Lifestyle Benefits,
a feature of the Club Lloyds current account provided by Lloyds Bank. If you are looking
for the Lloyds Bank website please click here.
If you have looked through our FAQs and have been unable to find an answer to your question,
you can contact us by:
- Sending us an e-mail
- Calling the dedicated Lifestyle Benefit customer helpline on
0345 303 0303
(int/local
01733 462224)
Lines are open 8am to 8pm Monday to Saturday
and 9am to 6pm on Sundays and Bank Holidays.
Frequently asked questions
Rakuten TV
How many Rakuten TV Movie codes will I receive per year?
If you make your selection within the 30-day selection period, then you will receive 12 Movie codes per year. If you select Rakuten TV Movie codes as your Lifestyle Benefit after the 30-day selection period, then your benefit will be pro-rated and you will receive less than 12 codes per year, the exact number will depend on when during the year you selected your Lifestyle Benefit.
How will I be sent my Rakuten TV Movie codes?
Rakuten TV is a digitally fulfilled benefit only so if you have provided a valid e-mail address to Lloyds Bank, your Movie codes will be sent to you via e-mail. Please ensure that your e-mail address is up to date in Internet Banking and check your spam folder. If you have not provided an e-mail address on your account, you will need to update your email address via internet or telephone banking in order to receive your Movie codes.
When will I receive my Rakuten TV Movie codes?
Once the initial 30-day selection period has expired, we will dispatch your first Movie code on the 1st day of the next month, following the completion of your 30-day selection period, so for example if your 30-day selection period ends on 21st May, then your first code will be supplied on 1st June and subsequent codes will be supplied on the 1st of each month following.
How do I use my Rakuten TV Movie codes?
If it is your first time using Rakuten TV you need to register on the portal at
https://rakuten.tv/uk/campaigns/clublloyds,
on their website or the app. Accounts are free and you just need to provide your email address.
The Movie Voucher Codes are valid for Standard and High Definition movie rentals up to the value of £5.49 on Rakuten TV.
Codes are not valid for Ultra High Definition (UHD) movie rentals, TV show rentals or Movie purchases.
Just select the movie you want to watch, enter your code (with no spaces) in the 'Redeem Voucher' box and your
movie is ready to view. Once you have selected your chosen movie rental, it will be available to watch for 48 hours.
Can I use my Movie codes to watch anything on their website or app?
The Movie Voucher Codes are valid for all Standard and High Definition movie rentals.
Codes are not valid for TV show rentals, movie purchases or movie rentals priced at £5.49 and above;
including Home Premiere and Early Home Release movies, and movies in Ultra High Definition (UHD).
How long do I have to watch my chosen movie?
Once you have redeemed your Movie Code and selected your chosen movie rental, it will be available to watch for 48 hours.
After 48 hours it will no longer be available in your library. You can watch the movie as many times as you like in this period and even come back to it from different devices.
Can I get the last month’s Movie code resent if I lose it?
If you cannot find the email your Movie code was originally sent in, a duplicate code can be re-sent to the
email address we have on your account. It cannot be sent to a different email address. Please note however
that we cannot reset the expiry date of the code;
each Movie code is valid for 35 days from the date it is first issued to you.
For further support please call our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile).
Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays.
Or if you prefer, please email us at enquiries@clublloyds.com.
Cinema
Where can I use my Club Lloyds cinema ticket vouchers?
The cinema providers for Club Lloyds Lifestyle Benefits are Vue and ODEON.
The expiry date is printed on the front of each ticket voucher.
Please make sure you make your selection as soon as possible to ensure you get a full 12 months before your voucher expires.
If you select Cinema as your Lifestyle Benefit, we will use the postcode originally provided to Lloyds Bank to identify and allocate your nearest cinema provider. If you’d like to amend your choice of cinema provider, you can do so within the 30-day cooling-off period. Please give us a call or go to the Choose Your Benefit page on our website to update your choice.
You can use the cinema finder on this website to identify your nearest cinemas. Simply visit the Choose Your Benefit page and click “Help me choose”. Then, enter your postcode to find your nearest cinema and choose either Vue or ODEON.
Please note that Vue ticket vouchers and half-price popcorn vouchers are only valid at Vue cinemas,
ODEON ticket vouchers are only valid at ODEON cinemas.
In addition, Vue cinema ticket vouchers and popcorn vouchers may not be used at Vue Dublin, Vue Ashbourne and Vue Limerick.
When will I receive my cinema ticket vouchers?
Once the initial 30-day selection period has expired, we will dispatch your cinema ticket vouchers and popcorn vouchers within 3 working days. Popcorn vouchers are issued for Vue only.
If you have provided a valid e-mail address to Lloyds Bank, your cinema ticket vouchers and popcorn vouchers (for Vue only) will be sent to you via e-mail, so please ensure that your e-mail address is up to date on your Bank Account and check your spam folder. If you have not provided an e-mail address on your account, your cinema ticket vouchers and popcorn vouchers (for Vue only) will be sent by 2nd class post, so you may wish to check that your postal address is correct on your Bank Account.
How many cinema ticket vouchers will I receive per year?
Whether your account is a sole or a joint account, you will receive 6 cinema ticket vouchers per Club Lloyds account per year following the initial 30-day selection period.
If you have chosen Vue as your cinema provider, you will also receive 6 half-price popcorn vouchers that can be redeemed for any sized popcorn with a valid cinema booking.
What films can I use my Vue ticket vouchers for?
Your Vue ticket voucher can be exchanged for a 2D or 3D admission ticket to any Vue Cinema in the UK only (excluding Gold Class, Premiere seating, Special, Alternative, Event Cinema screenings, Over 18’s Screenings and Scene Westfield). Tickets can be upgraded to a VIP or Xtreme ticket at no extra charge. For 3D screenings 3D glasses are provided at no extra charge subject to availability.
How do I redeem my Vue ticket vouchers?
You can redeem your cinema vouchers online at www.myvue.com by entering the 16-digit code at point of booking under 'Enter Code'. Please note, if you are booking more than one ticket you will need to enter a separate voucher code for each one. You can also redeem your cinema ticket vouchers at the box office.
If you prefer to redeem your tickets at the Box Office in person, please either bring your printed tickets or show the pdf of them on your smartphone to the staff at the counter for them to scan. Please allow time in advance of your chosen screening for vouchers to be scanned by staff. Staff may also enter the code manually at the till if they experience issues scanning the QR code.
Can I use my ticket voucher towards Vue upgrades?
Your Vue cinema ticket voucher can also be used as part payment for upgrades to Scene, Gold and IMAX viewings. You just need to pay the difference between Standard adult price for the upgraded experience and standard Adult 2D admission (not VIP seating).
What films can I use my ODEON ticket vouchers for?
Your ODEON ticket voucher can be exchanged for one ticket with a standard, Premier or recliner seat for a 2D, 3D or iSense film showing at any ODEON cinema in the UK, except for ODEON Luxe & Dine and BFI IMAX.
At ODEON Luxe Leicester Square the ticket voucher can be used in screens 2-5 but not in the Dolby Cinema.
You can also redeem your vouchers against ODEON Kids screenings, which come with a free kids sized popcorn per ticket.
To get your popcorn, just ask at the counter when redeeming your tickets. Or if you have booked online,
you’ll receive a QR code from ODEON which you will need to show to the host serving you at the counter.
How do I redeem my ODEON cinema ticket vouchers?
You can redeem your ODEON ticket voucher online at www.odeon.co.uk or the ODEON app by entering the 9-digit code in the ‘ODEON Promo Code Box’ which appears on the payment page. Please note, if you are booking more than one ticket you will need to enter a separate voucher code for each one. Online booking fees do not apply if you redeem your voucher code online, but will apply for any additional full price tickets in the transaction.
If you prefer to redeem your ticket vouchers at the Box Office in person, please either bring your printed tickets or show the pdf of them on your smartphone to the staff at the counter for them to scan. Please allow time in advance of your chosen screening for vouchers to be scanned by staff. Staff may also enter the code manually at the till if they experience issues scanning the QR code.
Voucher codes cannot be redeemed at ticket machines but tickets can be collected at ticket machines if the ticket is booked online.
I’m having difficulty printing my cinema ticket vouchers. What should I do?
For best results, we recommend that you download the attachment to your desktop, open it and print it in a PDF reader. If you prefer not to print your vouchers you can also present them to the Box Office at your chosen Vue or ODEON cinema on your smartphone for the staff to scan.
Please allow time in advance of your chosen screening for vouchers to be scanned and redeemed by staff. Staff may also enter the code manually at the till if they experience issues scanning the QR code.
If you continue to have difficulty and would rather have paper vouchers sent to you, please contact our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile).
What should I do if I lose my cinema ticket vouchers or popcorn vouchers?
Cinema ticket vouchers and popcorn vouchers are like cash. Once these have been dispatched to you. whilst we may be able to track where and when they were used, we are unable to track who has used them. For this reason, we are unable to offer refunds or exchanges for any cinema ticket vouchers or popcorn vouchers that are lost or stolen whilst in your possession. Please treat your vouchers with care as we will not accept liability for lost, stolen or damaged vouchers.
Can I be re-sent my cinema vouchers?
If you have lost your cinema ticket vouchers or popcorn vouchers or cannot find the email or letter these were attached to, a duplicate of your cinema ticket vouchers and popcorn vouchers (redeemed and unredeemed) can be re-sent to you.
Gourmet Society
When will I receive my digital gourmet society membership?
Once the initial 30-day selection period has expired, gourmet society will dispatch your membership number by email within 2 working days, so you may wish to check that your email address is correct on your Bank Account and check your spam folder if not received.
If you are new to Club Lloyds and have not provided a valid e-mail address to Lloyds Bank, you will be sent a physical membership card from gourmet society within 21 working days. This will be sent by 2nd class post to the address on your Bank Account so please ensure that your address is up to date.
How many memberships will I receive?
If you have a sole Club Lloyds account, you will receive one digital membership. For joint account holders, each account holder will receive a digital membership number. You need to provide two different email addresses to receive a membership each.
How do I use my digital membership?
You will need to download the free gourmet society app and activate your membership number, to then access your digital card. Once in the app you can find restaurants near you, make bookings, make collection and delivery orders and track how much you save. You will need to show your in-app digital card in the restaurant to receive your discount.
What discount can I receive?
Restaurants will choose to run one of three offers:
- 2 For 1: On either 1,2 or 3 courses
- 50% off the food bill
- 25% off the total bill (includes drinks)
- Up to 25% off on collection and delivery orders at selected restaurants
Check the individual restaurant listing at www.gourmetsociety.co.uk to see which they offer.
How do I make a booking and redeem my gourmet society offer?
We recommend you call your chosen restaurant in advance to make a booking, mentioning you have a gourmet society membership. Please present your digital membership card in the app or your physical membership card, when asking for the bill and any relevant discount will be applied.
Please note: discounts and availability vary by restaurant and time of year, please check www.gourmetsociety.co.uk before you dine.
How many people can get the discount?
The membership covers at least 2 people each time you dine, although some restaurants may allow unlimited group sizes to use the membership. This information is displayed on each individual restaurant listing in the directory which can be found on www.gourmetsociety.co.uk when logged in as a member or in the gourmet society app.
Are there any exclusions when using my membership?
Some restaurants may feature individual restrictions which are shown on the gourmet society website and in the gourmet society app when you are logged in as a member. Please check your chosen restaurant before making a reservation, as each restaurant will have its own restrictions and exclusions.
How do I know that restaurants will accept the membership?
The gourmet society have signed exclusive agreements with all the participating restaurants stating that they will give you the special offer. They have a dedicated restaurant liaison team that works very closely with restaurants to ensure the smooth running of the gourmet society.
What else can I get with my gourmet society membership?
Your Club Lloyds membership also gives you access to gourmet society plus. This includes discounts on theatre and cinema tickets, hotel stays and other UK attractions. Log in to the members area in the app or website for full details.
What should I do if I lose my gourmet society membership details?
If you lose your membership details, please contact gourmet society and they can confirm your membership number so you can access the app or website again.
If you believe that your card has been lost or stolen, please contact our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile) and we will be happy to assist you. Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please email us at enquiries@clublloyds.com.
How do I access collection and delivery?
Collection and delivery is available on the gourmet society app. Simply navigate to the Delivery
and Collection page from the home screen on the app and enter your postcode.
How do I make a collection or delivery order through gourmet society?
You can make an order via the gourmet society app. If you have Delivery and Collection in your area, click the Delivery
and Collection page from the home screen on the app and enter your postcode. If we haven't launched in your area yet,
you may see a "Stay Tuned" or "Coming Soon" message.
- You can check by restaurant name or scroll through the list of venues to pick the one you'd like.
There are options at the top of the page to filter by "Collection" or "Delivery", just tick or untick the boxes.
- Decide if you want the delivery as soon as possible, or schedule your order by clicking the green drop down icon.
If you want to filter your search further click the 3 lines with the boxes.
- Select the restaurant you want and start adding items to your order. When adding each item, you can
add a note to your order (where possible the restaurant will try and meet your needs, but if you need
anything specific such as allergen advice please call them before placing your order).
- You will need to add your address (for delivery), phone number, payment details and agree to our
Delivery and Collection terms and conditions before confirming the order.
- At the bottom is the subtotal, the discount, service charge and delivery charge, along with your Order Total.
Once your payment has been accepted you will then see a confirmation page and you just need to wait
for your order to be ready. For restaurants who are using our delivery network you can get live order tracking.
Are there any exclusions on the collection and delivery service?
A particular restaurant may not deliver in your areas for a number of reasons:
- Not all participating restaurants are able to offer a delivery service, possibly due to lack of
drivers or access to a delivery network in their area.
- The address you are requesting delivery to is outside of the delivery network for that particular
restaurant.
- In most instances where delivery is not available, you will still have the option to place a
collection order and take advantage of the same discount.
Can I cancel my order?
If you need to cancel your order then please contact the restaurant you have placed the order with
immediately, providing them with the order number you wish to cancel. Your order number can be found
on your order confirmation email and within the "My order", "Delivery Order History" section of the app.
If the order has not yet been processed the restaurant may be able to cancel the order and provide a
full refund. However, the restaurant is under no obligation to agree to your request as your order
may already be in progress.
Magazine subscription
General
When will I receive my magazine?
Once the initial 30-day selection period has expired. The publisher will dispatch as follows:
- Print magazines (excluding Esquire) within 8 weeks, Esquire may take up to 12 weeks. Please note: delivery times are approximate as they depend on the publication date and can be delayed over Bank Holiday periods where postal services are reduced. Print magazines will be sent by 2nd class post.
- Digital magazine activation link within 10 working days.
If you have provided a valid e-mail address to Lloyds Bank and selected a Digital Magazine subscription, these will be sent to you via e-mail, so please ensure that your e-mail address is up to date on your Bank Account and check your spam folder.
If you have selected a Print Magazine subscription you will receive a Print Magazine by post, so you may wish to check that your postal address is correct on your Bank Account.
How do I choose my magazine title?
You can make your choice on this website by going to the Choose your Benefit page. Simply click “View titles” and click on the image of your desired title to select a print or digital subscription.
Alternatively, you can contact our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile) who will be able to help you. Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please email us at enquiries@clublloyds.com.
Which magazine titles can I choose from?
Please choose from the selection of titles listed below. All magazines are available as a print or digital subscription (available on selected Apple devices or Android devices):
- Bike
- Bird Watching
- Car
- Classic Cars
- Cosmopolitan
- Country Living
- Country Walking
- ELLE
- ELLE Decoration
- Empire
- Esquire
- Garden Answers
- Good Housekeeping
- Harper's Bazaar
- House Beautiful
- Improve Your Coarse Fishing
- LandScape
- Men's Health
- Modern Gardens
- Mojo
- Practical Classics
- Prima
- Red
- Runner's World
- Steam Railway
- Today's Golfer
- Trail
- Women's Health
Digital subscriptions for Apple are only available on the following devices: iPad, iPad mini, iPhone, iPod touch.
How long will my subscription last?
The maximum subscription term is 12 months. If you make your title selection after the 30-day selection period, your subscription will be supplied on a pro-rata basis (this will vary depending on the number of issues within an annual subscription and the publication dates for each title).
How many issues will I receive?
The number of magazines issued within the subscription term varies according to the individual publication (for example, currently Esquire has 6 issues per annum, Men's Health has 11 issues per annum, Women's Health has 10 issues per annum and Country Walking has 13 issues per annum).
Print
I haven’t received my print magazine, what should I do?
Print magazines (excluding Esquire) within 8 weeks, Esquire may take up to 12 weeks. Please note: delivery times are approximate as they depend on the publication date and can be delayed over Bank Holiday periods where postal services are reduced. Print magazines will be sent by 2nd class post.
The number of magazines issued within the subscription term will vary according to the individual publication (for example, currently Esquire has 6 issues per annum, Men's Health has 11 issues per annum, Women's Health has 10 issues per annum and Country Walking has 13 issues per annum). This means that for some publications there are months during the year where no magazine is issued.
If you think an issue is overdue, please contact our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile) who will be able to help you. Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please email us at enquiries@clublloyds.com.
What if my address changes during my annual subscription?
Please contact Lloyds Bank to update your address on your Bank Account. You can manage your details in branch or online if you’ve registered for Online Banking. Lloyds Bank will ensure your updated details are passed on to the publisher.
Digital
When will I receive my digital magazine and how do I download this?
Once the initial 30-day selection period has expired, you will receive your activation link by email from the publisher with full instructions on how to access your digital magazine on your Apple or Android device. Please check that you have a valid email address on your Bank Account and check your spam folder for any e-mail communication.
I can’t access my digital magazine subscription. What do I do?
You will have to access the digital magazine subscription through your chosen magazine app if you are using an Apple device or through the Google Play store on Android devices.
If you are still having trouble accessing your subscription through the above channels, please call our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile) who will be able to help you. Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please email us at enquiries@clublloyds.com.
Do I automatically get a new issue each month?
Your latest issue will automatically appear as available in the app, but you will need to download it to read it. You may wish to enable push notifications in your device settings to be notified when a new issue is available.
General
What are Club Lloyds “Lifestyle Benefits”?
Club Lloyds Lifestyle Benefits is one of the ways Lloyds Bank reward their qualifying Club Lloyds customers by offering a choice of Lifestyle Benefits; digital movie rentals, cinema vouchers, magazine subscription or digital Gourmet Society membership
To find out more about Lifestyle Benefits please see the “Choose Your Benefit” on this site, for any enquiries regarding your Club Lloyds Bank Account please visit www.lloydsbank.com/club-lloyds.
How do I log in?
You can log in using the link included in your welcome email which was sent to you shortly after your account opening. Alternatively, if you received a welcome letter you can log in here and you will find all the details you need in the letter we sent to you shortly after your account opening.
Your username is your Club Lloyds Bank Account sort code plus account number. For example, if your sort code is 30-12-34 and your account number is 01234567, your username will be 30123401234567. You can find these details on your Club Lloyds debit card.
For your security, the password required for access onto the site is randomly generated and we are unable to change it to a password of your choice. If you would like to generate a new password, click the Forgotten your password link on the login page.
Do I have to select my Lifestyle Benefit within a certain time?
You have 30 days from opening your Club Lloyds account to make your Lifestyle Benefit selection. Once this selection period has expired, you will not be able to change your selection. Your Lifestyle Benefit will be valid for 12 months following the initial 30-day selection period. If you make your selection after this time your Lifestyle Benefit will be supplied on a pro-rata basis.
How and when will I receive my chosen Lifestyle Benefit?
Your Lifestyle Benefit will be sent to you after the 30-day selection period. After this 30-day period has ended, we aim to dispatch as follows:
- Rakuten movie codes will be issued on the 1st of the next month, for example if your 30-day selection period ends on 21st May, then your first code will be supplied on 1st June and subsequent codes will be supplied on the 1st of each month following.
- Cinema vouchers will be issued within 3 working days
- Gourmet Society digital membership will be issued within 2 working days (physical cards within 21 working days)
- Print magazines (excluding Esquire) will be issued within 8 weeks, Esquire may take up to 12 weeks
- Digital magazine activation links will be issued within 10 working days
If you have selected Rakuten movie codes or a Gourmet Society membership as your Lifestyle Benefit we require a valid email address in order to send your Lifestyle Benefit, so please ensure that your e-mail address is up to date on your Bank Account and check your spam folder.
If you have provided an e-mail address to Lloyds Bank and selected cinema vouchers or a Digital Magazine subscription, these will be sent to you via e-mail, so please ensure that your e-mail address is up to date on your Bank Account and check your spam folder.
If you have selected a Print Magazine subscription or cinema vouchers but have not provided an e-mail address on your account, your Lifestyle Benefit will be sent by post, so you may wish to check that your postal address is correct on your Bank Account.
Can I change my Lifestyle Benefit?
When you open your Club Lloyds account, you have a 30-day selection period in which you may change your choice. Once this 30-day selection period has ended, you will not be able to change your Lifestyle Benefit choice until your account anniversary.
I haven’t yet received my Lifestyle Benefit.
Please refer to the FAQs for each individual benefit for details on how your Lifestyle Benefit will be dispatched.
If you have selected one of our digital Lifestyle Benefits you will receive your benefit by email and must ensure that you supply a valid e-mail address to Lloyds Bank. Please check your e-mail and spam folder first.
If you have not received your Lifestyle Benefit and have ensured your email or postal address is up to date with the Bank, and it is later than the stipulated delivery times, please call our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile)
who will be able to assist. Lines are open seven days a week, 8am to 8pm Monday
to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please
email us at
enquiries@clublloyds.com.
How long will my Lifestyle Benefit last?
Your Lifestyle Benefit will be valid for 12 months following the initial 30-day selection period. If you make your selection after this time your benefit will be supplied on a pro-rata basis.
Please refer to the FAQs for each individual Lifestyle Benefit for dispatch times.
On the anniversary of your account opening, you may select the same or a new Lifestyle Benefit for the following year.
What happens on the anniversary of my Club Lloyds account opening?
On the anniversary of your Club Lloyds account opening, you will be sent a communication advising you that you can choose your Lifestyle Benefit for the upcoming year.
You will have 30 days in which to do make your selection. If you are happy with your current Lifestyle Benefit, you do not have to do anything as this will renew automatically after the 30-day selection period.
If you wish to change your Lifestyle Benefit, you will be invited to log on to our website or call us to make a new choice within the 30-day selection period, otherwise your Lifestyle Benefit will automatically renew and cannot be changed until the following anniversary.
I have not received an email/letter about my Lifestyle Benefit since opening my account. What do I do?
If you have supplied a valid e-mail address to Lloyds Bank, details about your Lifestyle Benefit will be sent there within 3 working days from when you opened your account, so please check your e-mail and spam folder first.
If you have not supplied an email address to Lloyds Bank, a letter will have been issued to the postal address you provided to Lloyds Bank within 5 working days from when you opened your account with details about your Lifestyle Benefit.
If you haven’t received any communication from us, or believe your details may be incorrect, please call our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile)
who will be able to assist. Lines are open seven days a week, 8am to 8pm Monday
to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please
email us at
enquiries@clublloyds.com.
What if my address changes?
Please contact Lloyds Bank to update your address. You can manage your details in branch or online if you have registered for Online Banking.
Having trouble logging in?
You can log in using the link included in your welcome email which was sent to you shortly after your account opening. Alternatively, if you received a welcome letter you can log in
here
and you will find all the details you need in the letter we sent to you shortly after your account opening.
Your username is your Club Lloyds Bank Account sort code plus account number. For example, if your sort code is 30-12-34 and your account number is 01234567, your username will be 30123401234567. You can find these details on your Club Lloyds debit card.
For your security, the password required for access onto the site is randomly generated and we are unable to change it to a password of your choice. If you would like to generate a new password, click the Forgotten your password link on the login page.
If you are still having difficulties with our website, please contact our dedicated Lifestyle Benefit Helpline on
0345 303 0303
(+441733 462224
if calling from abroad or from a mobile)
who will be able to assist. Lines are open seven days a week, 8am to 8pm Monday
to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please
email us at
enquiries@clublloyds.com.