You can select Disney+ as your Lifestyle Benefit online from 1st May 2023. Please visit the Club Lloyds website after this date to make your selection, or contact us now via email to register your request.

Disney+ is the streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Star. From exclusive original content to the classic stories you know and love, Disney+ gives you access to thousands of titles for a high-quality viewing experience.

Through Club Lloyds you will receive a 12-month Disney+ subscription, which means you can enjoy Disney+ content for 12 months. At the end of your benefit year, you will be able to continue Disney+ for another benefit year, or switch to another benefit.

You will receive an email with a link to the activation page on the Club Lloyds website. Once you log in, you just need to click on the “Activate” button and you will be redirected to Disney+ website to create your account. If you already have a Disney+ account, you can use your same details to login here. Please see FAQ number 5 on what to do if you already have a subscription to Disney+.

Alternatively, you can find your activation link on the “My Lifestyle Benefit” page on clublloyds.com.

Yes, you can take this Lloyds Lifestyle benefit and keep your watch history and favourites with your current Disney+ account.

If you currently have a monthly subscription for Disney+ and would like to take advantage of this Lifestyle Benefit, you will need to take the following steps:

• 1. Go to www.disneyplus.com and log in
• 2. Select your Profile and then Account
• 3. Under Subscriptions select Disney+ (Monthly)
• 4. Select Cancel Subscription
• 5. Select Continue to Cancel
• 6. Select No Thanks, Cancel Disney+ to confirm
• 7. Click the activation link and use the same email address and details to reactivate.

Alternatively, you can contact the Disney+ help centre to discuss your options. If you have an annual subscription, please contact the Disney+ help centre to discuss your options on 0203 936 2903. Your name and account email are required. Local or international charges may apply. Use dial code +44 for international calls.

If you started your subscription with your Apple or Android app (or any other third-party), you'll need to change your payment information through them. Disney+ does not have the ability to make changes to those subscriptions.

If you haven’t received your activation email, please check your spam folder. If the email is not in the spam folder, you can log into clublloyds.com and navigate to “My Lifestyle Benefit” where you will see the Activate button.

Alternatively, you can contact our dedicated Lifestyle Benefit Helpline on 0345 303 0303 (+441733 462224 if calling from abroad or from a mobile) and they will be able to assist you.

Please see help.disneyplus.com for assistance regarding any Disney+ account login issues or contact the Disney+ customer help advisors on 0203 936 2903. Your name and account email are required. Local or international charges may apply. Use dial code +44 for international calls.

Disney+ are responsible for technical support on their product. Help can be found by visiting: help.disneyplus.com or contact the customer help advisors on 0203 936 2903.

Once you have activated your 12-month Disney+ subscription, all you need to do to begin your streaming is login via www.disneyplus.com using a web browser, or download Disney+ app from Google Play, iOS, or the Internet stores of selected manufacturers of smart TVs and other devices.

Disney+ is compatible with web browsers, mobile devices and TV-connected devices. For a full list of supported devices, visit Disney+ supported devices | Disney+ (disneyplus.com)

The Disney+ service enables content watching on 4 screens simultaneously, on supported devices.

Disney+ offers the possibility of setting up as many as 7 different user profiles.

You can keep peace of mind knowing Disney+ remains suitable for the whole family. Disney+ offers multiple parental controls like Kid's profiles, and profile PIN protection and content ratings to ensure young viewers are watching child-friendly content. For more information on parental controls, please visit: Parental Controls on Disney+ | Disney+ (disneyplus.com)

There are over 500 films, 15,000 episodes and 80 Disney+ Originals available on Disney+. These titles include original series such as The Falcon and The Winter Soldier, The Mandalorian and High School Musical: The Musical: The Series. We’re always adding more content to our library so there’s always something to enjoy!

No, from the date you close your Bank account your access to Disney+ will be revoked and you will no longer be able to access the service.

If you had paid-for subscription with Disney+ your payments will resume.

As of 1st April 2023, Rakuten is no longer part of Club Lloyds, so it’s not available to select for your benefit year.

If you made your selection within the 30-day selection period, then you will receive 12 Movie codes per year. If you selected Rakuten TV Movie codes as your Lifestyle Benefit after the 30-day selection period, then your benefit will be pro-rated and you will receive less than 12 codes per year, the exact number will depend on when during the year you selected your Lifestyle Benefit.

Rakuten TV is a digitally fulfilled benefit only so if you have provided a valid e-mail address to Lloyds Bank, your Movie codes will be sent to you via e-mail. Please ensure that your e-mail address is up to date in Internet Banking and check your spam folder. If you have not provided an e-mail address on your account, you will need to update your email address via internet or telephone banking in order to receive your Movie codes.

Once the initial 30-day selection period has expired, we will dispatch your first Movie code on the 1st day of the next month, following the completion of your 30-day selection period, so for example if your 30-day selection period ends on 21st May, then your first code will be supplied on 1st June and subsequent codes will be supplied on the 1st of each month following.

If it is your first time using Rakuten TV you need to register on the portal at https://rakuten.tv/uk/campaigns/clublloyds, on their website or the app. Accounts are free and you just need to provide your email address. The Movie Voucher Codes are valid for Standard and High Definition movie rentals up to the value of £5.49 on Rakuten TV. Codes are not valid for Ultra High Definition (UHD) movie rentals, TV show rentals or Movie purchases. Just select the movie you want to watch, enter your code (with no spaces) in the 'Redeem Voucher' box and your movie is ready to view. Once you have selected your chosen movie rental, it will be available to watch for 48 hours.

The Movie Voucher Codes are valid for all Standard and High Definition movie rentals. Codes are not valid for TV show rentals, movie purchases or movie rentals priced at £5.49 and above; including Home Premiere and Early Home Release movies, and movies in Ultra High Definition (UHD).

Once you have redeemed your Movie Code and selected your chosen movie rental, it will be available to watch for 48 hours. After 48 hours it will no longer be available in your library. You can watch the movie as many times as you like in this period and even come back to it from different devices.

Many movies can also be downloaded to watch offline on your device. To do this you need to access the movie via the Rakuten TV App and click on the "Download" button on the information page of the movie. This feature is available on most Android and iOS devices. Find out more at https://help.rakuten.tv/hc/en-gb/articles/360000243965.

You can watch your movie online or on the Rakuten TV app across all supported devices: Smart TVs, consoles, (Xbox One and PSP), tablets & smartphones (IOS, Android). Just log in with your Rakuten TV user ID and password For a full list of compatible devices, please visit https://help.rakuten.tv/hc/en-gb/articles/201547311-Compatible-Devices-and-how-to-use-Rakuten-TV-on-these-Devices.

Your movie codes are valid for 35 days from the date it is issued to you.

Yes, you will be emailed a new Movie code on the first day of the month, every month of your benefit year.

If you cannot find the email your Movie code was originally sent in, a duplicate code can be re-sent to the email address we have on your account. It cannot be sent to a different email address. Please note however that we cannot reset the expiry date of the code; each Movie code is valid for 35 days from the date it is first issued to you.

For further support please call our dedicated Lifestyle Benefit Helpline on 0345 303 0303 (+44 1733 462224 if calling from abroad or from a mobile) . Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please email us at enquiries@clublloyds.com.

No, from the date you close your Bank account you will no longer be issued subsequent Movie codes, but Movie Voucher Codes that have been issued before cancellation will continue to be valid for 35 days from the date of issuance.

The cinema providers for Club Lloyds Lifestyle Benefits are Vue and ODEON. The expiry date is printed on the front of each ticket voucher. Please make sure you make your selection as soon as possible to ensure you get a full 12 months before your voucher expires.

If you select Cinema as your Lifestyle Benefit, we will use the postcode originally provided to Lloyds Bank to identify and allocate your nearest cinema provider. If you’d like to amend your choice of cinema provider, you can do so within the 30-day cooling-off period. Please give us a call or go to the Choose Your Benefit page on our website to update your choice.

You can use the cinema finder on this website to identify your nearest cinemas. Simply visit the Choose Your Benefit page and click “Help me choose”. Then, enter your postcode to find your nearest cinema and choose either Vue or ODEON.

Please note that Vue ticket vouchers and half-price popcorn vouchers are only valid at Vue cinemas, ODEON ticket vouchers are only valid at ODEON cinemas.

In addition, Vue cinema ticket vouchers and popcorn vouchers may not be used at Vue Dublin, Vue Ashbourne and Vue Limerick.

Once the initial 30-day selection period has expired, we will dispatch your cinema ticket vouchers and popcorn vouchers within 3 working days. Popcorn vouchers are issued for Vue only.

If you have provided a valid e-mail address to Lloyds Bank, your cinema ticket vouchers and popcorn vouchers (for Vue only) will be sent to you via e-mail, so please ensure that your e-mail address is up to date on your Bank Account and check your spam folder. If you have not provided an e-mail address on your account, your cinema ticket vouchers and popcorn vouchers (for Vue only) will be sent by 2nd class post, so you may wish to check that your postal address is correct on your Bank Account.

Whether your account is a sole or a joint account, you will receive 6 cinema ticket vouchers per Club Lloyds account per year following the initial 30-day selection period.

If you have chosen Vue as your cinema provider, you will also receive 6 half-price popcorn vouchers that can be redeemed for any sized popcorn with a valid cinema booking.

Your Vue ticket voucher can be exchanged for a 2D or 3D admission ticket to any Vue Cinema in the UK only (excluding Gold Class, Premiere seating, Special, Alternative, Event Cinema screenings, Over 18’s Screenings and Scene Westfield). Tickets can be upgraded to a VIP or Xtreme ticket at no extra charge. For 3D screenings 3D glasses are provided at no extra charge subject to availability.

You can redeem your cinema vouchers online at www.myvue.com by entering the 16-digit code at point of booking under 'Enter Code'. Please note, if you are booking more than one ticket you will need to enter a separate voucher code for each one. You can also redeem your cinema ticket vouchers at the box office.

If you prefer to redeem your tickets at the Box Office in person, please either bring your printed tickets or show the pdf of them on your smartphone to the staff at the counter for them to scan. Please allow time in advance of your chosen screening for vouchers to be scanned by staff. Staff may also enter the code manually at the till if they experience issues scanning the QR code.

You can redeem your half-price popcorn voucher at the Box Office only. It is valid for any size popcorn and can be used on any day, but it must be redeemed in conjunction with a valid cinema ticket booking.

Your Vue cinema ticket voucher can also be used as part payment for upgrades to Scene, Gold and IMAX viewings. You just need to pay the difference between Standard adult price for the upgraded experience and standard Adult 2D admission (not VIP seating).

Your ODEON ticket voucher can be exchanged for one ticket with a standard, Premier or recliner seat for a 2D, 3D or iSense film showing at any ODEON cinema in the UK, except for ODEON Luxe & Dine and BFI IMAX.

At ODEON Luxe Leicester Square the ticket voucher can be used in screens 2-5 but not in the Dolby Cinema.

You can also redeem your vouchers against ODEON Kids screenings, which come with a free kids sized popcorn per ticket. To get your popcorn, just ask at the counter when redeeming your tickets. Or if you have booked online, you’ll receive a QR code from ODEON which you will need to show to the host serving you at the counter.

You can redeem your ODEON ticket voucher online at www.odeon.co.uk or the ODEON app by entering the 9-digit code in the ‘ODEON Promo Code Box’ which appears on the payment page. Please note, if you are booking more than one ticket you will need to enter a separate voucher code for each one. Online booking fees do not apply if you redeem your voucher code online, but will apply for any additional full price tickets in the transaction.

If you prefer to redeem your ticket vouchers at the Box Office in person, please either bring your printed tickets or show the pdf of them on your smartphone to the staff at the counter for them to scan. Please allow time in advance of your chosen screening for vouchers to be scanned by staff. Staff may also enter the code manually at the till if they experience issues scanning the QR code.

Voucher codes cannot be redeemed at ticket machines but tickets can be collected at ticket machines if the ticket is booked online.

ODEON vouchers can be used to upgrade to IMAX, Dolby, Club seats, D-Box seats, VIP seats, or any other premium priced seating. The upgrade fees vary per cinema.

No, Cineworld vouchers expired on 31^st May 2021.

For best results, we recommend that you download the attachment to your desktop, open it and print it in a PDF reader. If you prefer not to print your vouchers you can also present them to the Box Office at your chosen Vue or ODEON cinema on your smartphone for the staff to scan.

Please allow time in advance of your chosen screening for vouchers to be scanned and redeemed by staff. Staff may also enter the code manually at the till if they experience issues scanning the QR code.

If you continue to have difficulty and would rather have paper vouchers sent to you, please contact our dedicated Lifestyle Benefit Helpline on 0345 303 0303 (+44 1733 462224 if calling from abroad or from a mobile) .

Club Lloyds cinema ticket vouchers may not be combined with any other ticket offer. They may not be used for premieres or special events or in conjunction with any other promotional discounts, e.g. Meerkat Movies.

All cinema opening times may vary. Please visit www.myvue.com or www.odeon.co.uk to check the opening times of your local cinema.

Your vouchers are valid for 12 months from the date of dispatch. The expiry date is printed on the front of your vouchers. Unfortunately, we are unable to extend the expiry dates on your vouchers.

Cinema ticket vouchers and popcorn vouchers are like cash. Once these have been dispatched to you. whilst we may be able to track where and when they were used, we are unable to track who has used them. For this reason, we are unable to offer refunds or exchanges for any cinema ticket vouchers or popcorn vouchers that are lost or stolen whilst in your possession. Please treat your vouchers with care as we will not accept liability for lost, stolen or damaged vouchers.

If you have lost your cinema ticket vouchers or popcorn vouchers or cannot find the email or letter these were attached to, a duplicate of your cinema ticket vouchers and popcorn vouchers (redeemed and unredeemed) can be re-sent to you.

Once the initial 30-day selection period has expired, gourmet society will dispatch your membership number by email within 2 working days, so you may wish to check that your email address is correct on your Bank Account and check your spam folder if not received.

If you are new to Club Lloyds and have not provided a valid e-mail address to Lloyds Bank, you will be sent a physical membership card from gourmet society within 21 working days. This will be sent by 2nd class post to the address on your Bank Account so please ensure that your address is up to date.

If you have a sole Club Lloyds account, you will receive one digital membership. For joint account holders, each account holder will receive a digital membership number. You need to provide two different email addresses to receive a membership each.

You will need to download the free gourmet society app and activate your membership number, to then access your digital card. Once in the app you can find restaurants near you, make bookings, make collection and delivery orders and track how much you save. You will need to show your in-app digital card in the restaurant to receive your discount.

Yes if you would prefer a physical card please contact our Lifestyle Benefit Helpline on 0345 303 0303 (+44 1733 462224 if calling from abroad or from a mobile) and we will be happy to assist you. Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please email us at enquiries@clublloyds.com.

There are over 6,000 participating restaurants, both well-known chains such as Prezzo, Café Rouge and Pizza Express, Michelin-starred, fine-dining establishments and independent eateries. Check in the gourmet society app or on www.gourmetsociety.co.uk for your nearest participating venue.

Simply enter your town/city or postcode in the gourmet society app or on the website to locate a list of local participating restaurants.

Restaurants will choose to run one of three offers:

• 2 For 1: On either 1,2 or 3 courses
• 50% off the food bill
• 25% off the total bill (includes drinks)
• Up to 25% off on collection and delivery orders at selected restaurants

Check the individual restaurant listing at www.gourmetsociety.co.uk to see which they offer.

We recommend you call your chosen restaurant in advance to make a booking, mentioning you have a gourmet society membership. Please present your digital membership card in the app or your physical membership card, when asking for the bill and any relevant discount will be applied.

Please note: discounts and availability vary by restaurant and time of year, please check www.gourmetsociety.co.uk before you dine.

The membership covers at least 2 people each time you dine, although some restaurants may allow unlimited group sizes to use the membership. This information is displayed on each individual restaurant listing in the directory which can be found on www.gourmetsociety.co.uk when logged in as a member or in the gourmet society app.

Your gourmet society membership is valid for 12 months. The expiry date is shown on your digital card in the app or printed on the front of your gourmet society membership card.

Yes. You can visit as many participating restaurants as you like. However, it’s worth checking with individual restaurants in advance to check restrictions on days, party size and menu exclusions.

Some restaurants may feature individual restrictions which are shown on the gourmet society website and in the gourmet society app when you are logged in as a member. Please check your chosen restaurant before making a reservation, as each restaurant will have its own restrictions and exclusions.

The gourmet society have signed exclusive agreements with all the participating restaurants stating that they will give you the special offer. They have a dedicated restaurant liaison team that works very closely with restaurants to ensure the smooth running of the gourmet society.

Your Club Lloyds membership also gives you access to gourmet society plus. This includes discounts on theatre and cinema tickets, hotel stays and other UK attractions. Log in to the members area in the app or website for full details.

If you lose your membership details, please contact gourmet society and they can confirm your membership number so you can access the app or website again.

If you believe that your card has been lost or stolen, please contact our dedicated Lifestyle Benefit Helpline on 0345 303 0303 (+44 1733 462224 if calling from abroad or from a mobile) and we will be happy to assist you. Lines are open seven days a week, 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. Or if you prefer, please email us at enquiries@clublloyds.com.