Please refer to Help page and FAQs before contacting us.


Contact name: Club Lloyds Lifestyle Benefits
Telephone: 0345 303 0303 (int/local 01733 462224)
Calls may be recorded for monitoring or training purposes. Lines are open 8am to 8pm Monday to Saturday and 9am to 6pm on Sunday.

Lifestyle Benefits are administered by The Grass Roots Group UK Ltd, Pennyroyal Court, Station Road, Tring, Herts, HP23 5QZ.Company Registration Number 4155659. Grass Roots Group UK Ltd use different 3rd party supplier to provide each benefit. These are subject to the supplier's terms and conditions. Benefits can’t be combined with any other offer or exchanged for cash or other alternatives. One benefit per account is available each 12 months. The selection may be subject to change upon notice by Lloyds Bank or Grass Roots Group UK Ltd. Exclusions apply. You can change or cancel the choice you made at account opening within 30 days. If you did not make a selection when you joined Club Lloyds you can do so by contacting 0345 303 0303 or visiting If you do this more than 30 days after you open or upgrade your account you will receive your Lifestyle Benefit on a pro rata basis. After that the selected benefit can only be changed within a restricted window around the anniversary of when you opened the account. Grass Roots Group UK Ltd will write to you to remind you about this closer to the time. Lifestyle Benefits are subject to Grass Roots Group UK Ltd’s terms and conditions as well as the supplier’s terms and conditions for each individual benefit. Apple is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. is hosted and administered for Lloyds Bank by The Grass Roots Group UK.